(1) Everything you need to know about making and managing your hotel booking.

Can I cancel my booking?

Yes. Cancellation is subject to the cancellation conditions attached to your reservation.

Will I receive a refund?

Refunds depend on the applicable cancellation policy and the timing of the cancellation.

How do I make a booking?

Select your room, choose your dates, enter your details, and complete the booking and payment process.

How do I know my booking is confirmed?

Once your payment is successful, you will receive a booking confirmation via email.

(2) Information about arrival, departure times and hotel check-in requirements

What time is check-in?

Check-in starts at 1:00 PM.

What time is check-out?

Check-out is by 12:00 PM.

What do I need for check-in?

Guests must present a valid government-issued identification document and your booking details.

(3) Important rules and policies guests should know during their stay.

Is smoking allowed in the rooms?

Smoking is not permitted inside guest rooms. Please use designated smoking areas.

Are pets allowed?

No, pets are not allowed.

What happens if I damage hotel property?

Guests may be charged for damage or loss of hotel property caused during their stay.

(4) Learn about dining, housekeeping, reception and other services available at Delve Hotel.

Does Delve Hotel have a restaurant and bar?

Yes, guests can enjoy our restaurant and bar services.

Is parking available?

Yes, parking is available for guests.

Is Wi-Fi available?

Yes, Wi-Fi is available for guests.